Payments

Hello,

it has been a while since my bank support is sending me messages that a payment of 0.99$, 1.00$ and 2.99$ once spent on my card @ apple.com/ itunes.com while i have never used itunes and my only subscription is icloud.com for about 5$

please i would like to know where my money is gone

i hope to get this solved asap.

Thank you in advance

Posted on Apr 15, 2020 1:47 AM

Similar questions

Hello Hello there, I have just received the message from my bank that I owe 43,99€ to Apple for an app which I was using for 2 minutes. Actually, the app didn’t even work properly and I just deleted it. Also, I didn’t get this email in the inbox, I received it in the spam. Why would I need to pay for that app 43,99€ If I was not even using it. However, not even a month have pass since the day I installed it, so, why would I pay 43,99€. I know that a month of subscribtion is 7,49€, not 43,99€, so, I would accept payment of 7,49€. Hello
167 1
Payment Hello, there’s some payments in my account from Apple.com, I am not agree with all this payments. And I really not satisfy, with that, so please return my money,
110 1
I don't know what these payment were for Hello, hello i have a problem. don't understand what these are for payments. I was in your bank and ordered to contact you, I did not buy any itunes app, music, etc., I am not happy about such an event, help solve [Edited by Moderator]
395 1

1 reply

King_Penguin

Level 10

334,324 points

Apr 15, 2020 7:14 AM in response to maroun49

see : If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Payments

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up