Since upgrade to Catalina 10.15.4, mac app store crashes every time upon launch.
It just freezes with loading cursor and only one option I have is - force quit.
Solutions (such as deleting com.apple.appstore and rebooting) do not help.
Any Ideas how to solve it ? Or just wait the next update of Catalina :/
Thank you!
MacBook Air 13", macOS 10.15
Hello and welcome to Apple Support Communities littleemmameow,
I see that you're having an issue with the Mac App Store. I know it is important to be able to access the App Store, and I'd be happy to look into this with you.
You've already done some good troubleshooting steps to try to resolve this issue. However, there are a few other things that you can try to help to isolate this issue. Let's start by having you start you Mac in safe mode, and test to see if the issue remains. If the issue remains in safe mode, create a test user account on your Mac and test again. The articles below will guide you through these steps, if needed.
How to use safe mode on your Mac
How to test an issue in another user account on your Mac
Let me know how this goes and if you noticed any changes.
Have a great day!
Hello littleemmameow,
Thanks for trying those steps and helping to isolate the issue to be User specific. Since this is a user specific issue, you'd want to reach out to Apple Support so that they can look into this further with you. You can use the link below to reach out to them.
Thank you for using Apple Support Communities.
Dear PsyDye,
thank you for your answer and help.
I tried to launch app store in safe mode and unfortunately, the issue is still there.
BUT, app store launches smoothly with test account, so seems like this issue only remains with my current settings or smth.
Is there any useful tips or notes how to determine where this issue comes from ?
Thank you!
Mac App Store crashes upon launch after upgrade to Catalina 10.15.4
