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New Mac Book Air - Sound stops working and I have to re-boot

MacBook Air (Retina, 13-inch, 2019)

Received as a Christmas gift.


Over the last 3 weeks I've been using my MacBook at lot more due to working from home.


It will be working fine and then all of a sudden there is no sound coming out at all.

  1. It's not on mute (I've tried muting, unmuting, volume up and down)
  2. It's not connected to another device ( It says it's using the in-built speakers)
  3. I've looked at the System Preferences and the output sound is a reasonable volume and coming from the in built speakers.


I have to restart the MacBook in order to fix it for a few days.

1.6 GHz Dual-Core Intel Core i5

MacBook Air

Posted on Apr 15, 2020 8:34 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 15, 2020 9:36 AM

try


SMC reset      https://support.apple.com/en-us/HT201295




Zap pram   https://support.apple.com/en-us/HT204063

1 reply

New Mac Book Air - Sound stops working and I have to re-boot

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