How do I return and exchange my iPhone 11Pro Max Silicone Case

I ordered the incorrect size for my new phone, I did not order the Max Silicone Case. How do I return it? I have the packaging but no address to return it to.

Posted on Apr 15, 2020 8:52 AM

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Posted on Apr 15, 2020 8:54 AM

See the "How to return an item" section of Returns & Refunds - Shopping Help - Apple

3 replies

Apr 21, 2020 1:33 AM in response to jeaninefromvero beach

Bring it back to the store where you purchased it from then show you receipt too as another proof of purchase. When you buy a Apple product from a retail store or a online store you usually get a printed receipt that you paid for the product. How long is the return policy on returning a Apple product to get your money back or if you use a credit card then when it is posted in your email then call your bank who issue you your credit card and explain what happen?

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How do I return and exchange my iPhone 11Pro Max Silicone Case

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