You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I return and exchange my iPhone 11Pro Max Silicone Case

I ordered the incorrect size for my new phone, I did not order the Max Silicone Case. How do I return it? I have the packaging but no address to return it to.

Posted on Apr 15, 2020 8:52 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 15, 2020 8:54 AM

See the "How to return an item" section of Returns & Refunds - Shopping Help - Apple

3 replies

Apr 21, 2020 1:33 AM in response to jeaninefromvero beach

Bring it back to the store where you purchased it from then show you receipt too as another proof of purchase. When you buy a Apple product from a retail store or a online store you usually get a printed receipt that you paid for the product. How long is the return policy on returning a Apple product to get your money back or if you use a credit card then when it is posted in your email then call your bank who issue you your credit card and explain what happen?

How do I return and exchange my iPhone 11Pro Max Silicone Case

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.