MBP early 2015 retina running 10.15.4 Catalina
Kernel panics when connected to a Dell monitor using display port. Sometimes happens when in use, sometimes when asleep (lid closed) so when I try to wake up it is dead and needs reboot with a message saying it had to restarted because of a problem and the crash log shows a kernel panic.
MBP works perfectly if not connected to an external monitor.
Thanks but the article just goes through the steps to identify the issue but I already know the issue occurs when I connect the Dell external monitor, so I know the cause, I'm really asking if there is a trick/workaround to stop it from crashing with the Dell monitor or do I just have to live with it?
Thanks but the article just goes through the steps to identify the issue but I already know the issue occurs when I connect the Dell external monitor, so I know the cause, I'm really asking if there is a trick/workaround to stop it from crashing with the Dell monitor or do I just have to live with it?
Hi, hrees99.
It sounds like you are getting kernel panics whenever you are using an external monitor. I can understand how that would be frustrating. The following article goes over some steps to take for this:
If your Mac restarted because of a problem
All the best.
Hey, hrees99.
Thanks for letting me know that you’ve already completed those steps. Since this issue only happens when connected to an external display, please also complete these steps: Get help with video issues on external displays connected to your Mac
If the issue persists, consider testing a different cable or monitor to fully isolate the issue.
Take care.
macbook pro crashes when connected to external monitor
