macbook pro crashes when connected to external monitor

MBP early 2015 retina running 10.15.4 Catalina

Kernel panics when connected to a Dell monitor using display port. Sometimes happens when in use, sometimes when asleep (lid closed) so when I try to wake up it is dead and needs reboot with a message saying it had to restarted because of a problem and the crash log shows a kernel panic.

MBP works perfectly if not connected to an external monitor.


Posted on Apr 15, 2020 10:27 AM

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3 replies

Apr 17, 2020 10:09 AM in response to hrees99

Hey, hrees99.


Thanks for letting me know that you’ve already completed those steps. Since this issue only happens when connected to an external display, please also complete these steps: Get help with video issues on external displays connected to your Mac 


If the issue persists, consider testing a different cable or monitor to fully isolate the issue. 


Take care. 

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macbook pro crashes when connected to external monitor

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