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My Could has some adware or malware and I don't know how to get rid of it

I recently posted on one of these threads that my Mac was having tons of issues with adware and malware inside my MacBook Pro. I had all my applications showing up as calendar.app etc here is a picture of it in my iCloud.




I really don't know what to do because if I get a new Apple ID then I risk losing everything I bought in the Mac store which includes final cut pro and many other applications I bought. Does anyone have any advice. Last thing I should mention- I decided to test this out by getting a BRAND NEW computer so NO I am not using my other previous MacBook Pro because I wanted to see what the problem could be.


Heres an etrecheck report I did, then I tried giving it full disk access but it had the name etrecheck.app instead of the apps name etrecheck.


EtreCheck version: 5.5.4 (5106)

Report generated: 2020-04-15 14:27:13

Download EtreCheck from https://etrecheck.com

Runtime: 1:04

Performance: Excellent

Sandbox: Enabled

Full drive access: Disabled


Problem: Other problem

Description: 

iCloud compromised


Major Issues:

    Anything that appears on this list needs immediate attention. 


    No Time Machine backup - Time Machine backup not found.


Minor Issues:

    These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. 


    32-bit Apps - This machine has 32-bits apps will not work on macOS 10.15 "Catalina".

    Limited drive access - More information may be available with Full Drive Access.


Hardware Information:

    MacBook Pro (15-inch, 2018-2019)

    MacBook Pro Model: MacBookPro15,1

    2.3 GHz Intel Core i9 (i9-9880H) CPU: 8-core

    16 GB RAM - Not upgradeable

        BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2400 

        BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2400 

    Battery: Health = Normal - Cycle count = 1


Video Information:

    Intel UHD Graphics 630 - VRAM: 1536 MB

        Color LCD (built-in) 3360 x 2100

    Radeon Pro 560X - VRAM: 4 GB


Drives:

    disk0 - APPLE SSD AP0512M 500.28 GB (Solid State - TRIM: Yes)

    Internal PCI-Express 8.0 GT/s x4 NVM Express

        disk0s1 - EFI [EFI] 315 MB

        disk0s2 [APFS Container] 499.96 GB

            disk1 [APFS Virtual drive] 499.96 GB (Shared by 4 volumes)

                disk1s1 - Macintosh HD (APFS) (Shared - 28.14 GB used)

                disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)

                disk1s3 - Recovery (APFS) [Recovery] (Shared)

                disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)

MacBook

Posted on Apr 15, 2020 2:35 PM

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5 replies

Apr 15, 2020 2:38 PM in response to AlwaysHacked247

Here is the last of the report. Mind you that I literally have been using this computer LESS THAN AN HOUR and I set it up as a brand new computer. I didn't add anything of my previous files from my externa HD. Please help me because I had my iCloud hacked ONCE before and I lost EVERYTHING!!!!


Mounted Volumes:

    disk1s1 - Macintosh HD

        499.96 GB (Shared - 28.14 GB used, 472.21 GB available, 470.02 GB free)

        APFS

        Mount point: /

        Encrypted


    disk1s4 - VM [APFS VM]

        499.96 GB (Shared - 1.07 GB used, 470.02 GB free)

        APFS

        Mount point: /private/var/vm

        Encrypted


Network:

    Interface en0: Wi-Fi

        802.11 a/b/g/n/ac

    Interface en6: Bluetooth PAN

    Interface bridge0: Thunderbolt Bridge


System Software:

    macOS Mojave 10.14.5 (18F132) 

    Time since boot: Less than an hour


Notifications:

    Notifications not available without Full Drive Access.


Security:

    Gatekeeper: Enabled

    System Integrity Protection: Enabled


    Antivirus software: Apple


32-bit Applications:

    2 32-bit apps


System Launch Agents:

    [Not Loaded] 15 Apple tasks

    [Loaded] 160 Apple tasks

    [Running] 125 Apple tasks

    [Other] One Apple task


System Launch Daemons:

    [Not Loaded] 37 Apple tasks

    [Loaded] 168 Apple tasks

    [Running] 129 Apple tasks

    [Other] One Apple task


User Internet Plug-ins:

    User Internet Plug-ins need Full Drive Access


Audio Plug-ins:

    AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-05-03)

    BluetoothAudioPlugIn: 6.0.12 (Apple - installed 2019-05-03)

    AirPlay: 2.0 (Apple - installed 2019-05-03)

    AppleAVBAudio: 740.1 (Apple - installed 2019-05-03)

    BridgeAudioSP: 5.46 (Apple - installed 2019-05-03)

    iSightAudio: 7.7.3 (Apple - installed 2019-05-03)


User Audio Plug-ins:

    User Audio Plug-ins need Full Drive Access


User iTunes Plug-ins:

    User iTunes Plug-ins need Full Drive Access


Time Machine:

    Time Machine Not Configured!


Performance:

    System Load: 1.31 (1 min ago) 1.46 (5 min ago) 1.54 (15 min ago)

    Nominal I/O speed: 7.72 MB/s

    File system: 16.51 seconds

    Write speed: 1887 MB/s

    Read speed: 2309 MB/s


CPU Usage Snapshot:

    Type Overall

    System: 1 %

    User: 2 %

    Idle: 97 %


Top Processes Snapshot by CPU:

    Process (count) CPU (Source - Location)

    Other processes 29.47 % (?)

    Safari 10.16 % (Apple)

    EtreCheck 8.89 % (App Store)

    AppleSpell 0.48 % (Apple)

    nsurlstoraged 0.25 % (Apple)


Top Processes Snapshot by Memory:

    Process (count) RAM usage (Source - Location)

    EtreCheck 507 MB (App Store)

    App Store 205 MB (Apple)

    Finder 191 MB (Apple)

    Safari 114 MB (Apple)

    Spotlight 105 MB (Apple)


Top Processes Snapshot by Network Use:

    Process Input / Output (Source - Location)

    Other processes 1 MB / 377 MB (?)

    com.apple.WebKit.Networking 2 MB / 103 KB (Apple)

    SystemUIServer 0 B / 120 B (Apple)

    mdworker_shared 0 B / 0 B (Apple)

    backgroundtaskmanagementagent 0 B / 0 B (Apple)


Virtual Memory Information:

    Physical RAM: 16 GB


    Free RAM: 1.80 GB

    Used RAM: 7.31 GB

    Cached files: 6.89 GB


    Available RAM: 8.69 GB

    Swap Used: 0 B

Apr 15, 2020 2:40 PM in response to AlwaysHacked247

Software Installs (past 30 days):

    Install Date Name (Version)

    2020-04-15 TCC Configuration Data (17.0)

    2020-04-15 CompatibilityNotificationData (1.0.6)

    2020-04-15 Gatekeeper Configuration Data (181)

    2020-04-15 MRTConfigData (1.58)

    2020-04-15 XProtectPlistConfigData (2118)

    2020-04-15 EtreCheck (5.5.4)


Diagnostics Information (past 7-30 days):

    Directory /Library/Logs/DiagnosticReports is not accessible.

    Enable Full Drive Access to see more information.


End of report


Apr 16, 2020 9:39 AM in response to etresoft

Etresoft


I was on the phone with apple support and they said something is wrong with ,y iCloud. I literally bought a brand new computer just to test my theory so I got the brand new MacBook Pro, went to girlfriends house to use her internet, and didn't sign in with my iCloud, instead I used my girlfriends and it worked perfectly fine for hours found no trace of anything. Then I signed in with my iCloud and everything went haywire. I started not being able to update to the new version of the apple software, I couldn't do anything and now its just like my old computer with all the same problems. The tech said he couldn't find anything in my iCloud to show it was hacked, but I have 15 folders of iCloud documents when I use my spotlight. Any ideas soon why this is happening to me?

My Could has some adware or malware and I don't know how to get rid of it

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