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Charge on credit card

I have a $16.96 charge to my credit card. I have no other subscriptions open except an annual Disney plus subscription. Why am I being charged this?

Posted on Apr 16, 2020 2:26 AM

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Question marked as Top-ranking reply

Posted on Apr 16, 2020 2:28 AM

Check out your subscriptions here View, change, or cancel your subscriptions https://support.apple.com/en-euro/HT202039

 

If you have a problem with a subscription, see Subscriptions and Services https://support.apple.com/en-euro/billing. If you think you have a refund coming, then use the request a refund link. It will take you to Request a refund for apps or content that you bought from Apple https://support.apple.com/en-euro/HT204084

 

You also can get Apple telephone support for help in solving the problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

5 replies
Question marked as Top-ranking reply

Apr 16, 2020 2:28 AM in response to Mommy2two0827

Check out your subscriptions here View, change, or cancel your subscriptions https://support.apple.com/en-euro/HT202039

 

If you have a problem with a subscription, see Subscriptions and Services https://support.apple.com/en-euro/billing. If you think you have a refund coming, then use the request a refund link. It will take you to Request a refund for apps or content that you bought from Apple https://support.apple.com/en-euro/HT204084

 

You also can get Apple telephone support for help in solving the problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Apr 16, 2020 3:00 AM in response to Mommy2two0827

This is a user to user support forum. No one here has access to your account details.


Did you (or someone else) download a free trial app that converts to a subscription if it isn't properly canceled before the trial ends? That could be why you have the charge.


ASC - Late 2012 Mac mini, macOS 10.15.4; Watch, series 5 GPS/cellular, watchOS 6.2; iPad Air 2, ipadOS 13.4; iPhone 8+, iOS 13.4; TV 4th Gen, tvOS 13.4;  HomePods, audioOS 13.4 and Airport Express w/ Airplay 2

Charge on credit card

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