install iTunes in my MacBook Air
my iPhone device is disabled so I tried to install the intunes but it asked me to upgrade the os.
I did upgrade but now it asked me to upgrade again to 10.10.5
iPhone X, iOS 13
User profile for user:
Teddy_B
User level:
Community Specialist
Hello hamda1975,
Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, your iPhone is disabled and you are having an issue with iTunes on your MacBook Air. Based on your description, please make sure your Mac is up to date using the steps in these Apple resources, as well as a link to download iTunes again if you need to and how to help with your disabled iPhone
How to update the software on your Mac
Use the App Store to update apps on Mac
Download iTunes 12.8.2 for Mac
If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled
Cheers!