Redsymbol Author

Level 1

9 points

Red icon

In last two days, I have a red oval icon at the top bar right hand side of screen. Cannot figure out what it relates to. There is a white symbol inside of the red oval. Anyone else have this?

iPad Air 2, iPadOS 13

Posted on Apr 16, 2020 8:52 AM

Reply

Similar questions

Strange icon I have a strange icon appears for few seconds then disappears again, any one know what is it ?
1075 6
Strange icon in the status bar It's been a while since this icon appeared in the status bar. this icon corresponds to two screen one small and a big one with the letters DL. what is it? is it a threat?
1003 2
What is this Icon Home Page? (See my description) What is the Icon on the Home Page that is white with a blue circle in it and has a red pointer at 2 o'clock and a white pointer at 7 o'clock?
712 1

7 replies

Apr 16, 2020 9:32 AM in response to Redsymbol

You could try force-closing the FaceTime App - assuming it is still running.

If you have a Home Button, click twice to invoke the Task Switcher - a page of thumbnails showing you “open” Apps will appear. Scroll left or right, as needed, to find the FaceTime App - and when you find it, swipe the FaceTime window off the top of the screen.

Reply

Apr 16, 2020 9:25 AM in response to Redsymbol

Your iPad camera is active. FaceTime may have an active video call - or be recording.

Reply

Level 10

216,836 points

Apr 16, 2020 9:01 AM in response to Redsymbol

Can you post a screen shot?

Reply

Redsymbol Author

Level 1

9 points

Apr 16, 2020 9:32 AM in response to LotusPilot

I just did a hard reset and the icon disappeared. Thanks for the help. I am a 78 year old grandmother and not too technologically astute.

Reply

Redsymbol Author

Level 1

9 points

Apr 16, 2020 9:26 AM in response to LotusPilot

Thank you.. yesterday I had a video chat with a doctor.

How do I get rid of that symbol?

Reply

Apr 16, 2020 9:37 AM in response to Redsymbol

Age is no barrier to having a problem - or in contributors here lending a helping hand to anyone when needed.

Thanks for letting us know that the issue is resolved. I’m delighted that I managed to assist.

Reply

Redsymbol Author

Level 1

9 points

Apr 16, 2020 9:15 AM in response to Phil0124

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Red icon

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up