My Macbook Pro does not hold it's charge. The light on power cord never changes from orange to green, and as soon as the cord disconnects the computer power goes off. The surfaces are both clean. Help, please.
MacBook Pro 15", macOS 10.14
Most likely you have a bad battery. However, you should try resetting the SMC.
Here is an Apple article for troubleshooting charging issues:
Magsafe power adapter:
https://support.apple.com/en-us/HT203207
USB-C power adapter:
https://support.apple.com/en-us/HT204652
Here is a current list of the publicly acknowledged free repair programs for various Apple products (some products have multiple repair programs):
Most likely you have a bad battery. However, you should try resetting the SMC.
Here is an Apple article for troubleshooting charging issues:
Magsafe power adapter:
https://support.apple.com/en-us/HT203207
USB-C power adapter:
https://support.apple.com/en-us/HT204652
Here is a current list of the publicly acknowledged free repair programs for various Apple products (some products have multiple repair programs):
My Macbook Pro doesn't hold it's charge.
