Can't send files from printer through SMB

Question

Can't send files from printer through SMB

Dear Mac users,

After the latest update of OS X Catalina, I'm facing a problem with sending files through SMB from printer to Mac.

I can see that the SMB sharing address has been changed.

The printer (scanner actually) is Ricoch Aficio SG 3100 snw.

I have set up file sharing and folders again, I have also updated the new SMB address to printer's address book, but still it doesn't work.

Before update of OSX SMB file transfer worked fine.

Do you face the same problem? Maybe you already have some solution?

Thanks,

Jakub

MacBook Air 13", macOS 10.15

Posted on Apr 16, 2020 11:37 AM

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Answer 1

Tesserax

Level 10

159,088 points

Apr 16, 2020 11:51 AM in response to jakubwojtowicz

If I remember correctly, Ricoh printers use the old SMB v1.0 protocol. With Apple's latest release of macOS, I believe Apple restricted the use of SMB 1.0 and defaulted to use only allow SMB 2/3.x.

You can check to see which version of SMB is being attempted between your Mac and the scanner, with the following command in the Terminal app: smbutil statshares -a

You may find the following article helpful: https://community.spiceworks.com/topic/1995109-damit-ricoh-smbv1-really

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Answer 2

Tesserax

Level 10

159,088 points

Apr 17, 2020 7:13 AM in response to jakubwojtowicz

jakubwojtowicz wrote:

I've typed smbutil statshares -a in Terminal-app, but it gives me just a table with "Share", "Attribute Type" and "Value".

The scanner would need to be "mounted" on the macOS Desktop so that the smbutil command can "see" it.

As far as SMB 1.0, it's not disabled, just not used by default. Typically, it would be the only SMB protocol that can be used with the Apple Time Capsule.

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Answer 3

Apr 17, 2020 7:22 AM in response to Tesserax

Alright, thank you. I have managed it by connecting printer to FTP server.

Thank you for taking care, Tesserax.

All the best,

Jakub

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Answer 4

Apr 16, 2020 11:42 PM in response to Tesserax

Hello Tesserax,

thank you for your reply!

Well, it's sounds like the source of the problem. I've typed smbutil statshares -a in Terminal-app, but it gives me just a table with "Share", "Attribute Type" and "Value".

Do you know if it's in some way possible to get back to use SMB 1.0 on the new update of OSX?

Cheers,

Jakub

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Can't send files from printer through SMB

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