Iphone XR malfunction

My Iphone XR randomly shut went to a black screen with the spinning cirlce like its loading but nothing has happened and it wont let me soft or hard reset it. What should i do next?

iPhone XR, iOS 13

Posted on Apr 16, 2020 1:17 PM

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1 reply

MrBill3

Level 10

104,464 points

Apr 16, 2020 3:31 PM in response to Zane9068

Hello,

See this:

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

Good luck.

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Iphone XR malfunction

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