Pro Search Tip instead of Google

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Pro Search Tip instead of Google

This has happened to me once before and I went to the Apple store to fix it and they helped me but I don’t know what they did. I apologize if this doesn’t make sense either because I’m not great with technology. Whether I use safari or chrome the page pops up as prosearchtip.com and forces me to search through that instead of google. When I try to uninstall it nothing happens and the the page gives me directions on how to remove it but I don’t have the option they give on my laptop. I’m not sure why this keeps happening or how to get rid of it.

MacBook Pro 13", macOS 10.15

Posted on Apr 16, 2020 6:50 PM

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Answer 1

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BDAqua

Level 10

240,827 points

Apr 17, 2020 11:53 AM in response to GraceBeardsley

Ah, Grace, that\s Adware, likely the free Malwarebytes may take care of it...

https://www.malwarebytes.com/mac/

If not...

EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck

Pastebin is a good place to paste the whole report...

https://pastebin.com/

Or use the paperclip at the bottom of a Reply to attach the full report here. :)

Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck.

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Answer 2

BDAqua

Level 10

240,827 points

Apr 20, 2020 4:54 PM in response to GraceBeardsley

Any luck?

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Answer 3

Apr 20, 2020 7:07 PM in response to BDAqua

Yes thank you!!

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Pro Search Tip instead of Google

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