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Apple Watch

My Apple is not working and whilst it is on charge it keeps going on and off of the Apple logo and I have hard reset it and it is not working how can I fix this

Apple Watch, watchOS 4

Posted on Apr 16, 2020 11:02 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2020 10:04 AM

Hello talia_mcewan05,


I understand your Apple Watch isn't working and when you connect it to your charger it restarts itself and never gets past the Apple logo. I'd like to help you get this resolved.


Take a look at the following support article: If your Apple Watch won't charge or it won't turn on. That article has steps that are designed to help with charging and power issues like the one you're experiencing. If further help is needed reach out to Apple Support using. the link in the "Contact us" section.


Thanks for using Apple Support Communities.


Take care.

1 reply
Question marked as Top-ranking reply

Apr 18, 2020 10:04 AM in response to talia_mcewan05

Hello talia_mcewan05,


I understand your Apple Watch isn't working and when you connect it to your charger it restarts itself and never gets past the Apple logo. I'd like to help you get this resolved.


Take a look at the following support article: If your Apple Watch won't charge or it won't turn on. That article has steps that are designed to help with charging and power issues like the one you're experiencing. If further help is needed reach out to Apple Support using. the link in the "Contact us" section.


Thanks for using Apple Support Communities.


Take care.

Apple Watch

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