Front Camera not working after ios 13.4.1 update

I'm using an iphone 7 and after i updated the os to 13.4.1 my front camera works perfectly fine on the app but on 3rd party apps (facebook,messenger,insta,snapchat, etc.) rear camera works but when I flip it to front the app would freeze. I did the restart, relaunch, reset settings, reinstall apps, but none of it fixed the problem.

iPhone 7, iOS 13

Posted on Apr 17, 2020 12:30 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2020 7:27 AM

For disabled people I paste the solution post from page 14:


I've finally solved the problem!


I restored the iPhone 7 Plus with all available iOS versions (13.5, 13.5.1, 14beta1, 14beta2) and no version helped. It was just a waste of time! Apple will probably never fix this problem! Accept that a software update will not help.

I found a way to solve this problem.


First of all, I checked with 3uTools that I had the front camera replaced with a Chinese non-original camera! Apple has killed Chinese replacements parts and to solve the problem you need to replace your front camera with the original part from disassembly!


Step by step list of how to deal with the problem:


1. Install 3uTools (Windows only).

2. Connect iPhone to the computer via cable.

3. On the "iDevice" tab, click "View Verification Report".

4. If the front camera has a different serial number than the one assigned to the motherboard, the program will show the information in red "Front camera may be changed". This means, no less, that in your phone camera has been replaced with a non-original part. Replace the front camera with the original one from the disassembly. However, if the program shows the information in green "Normal" (although this is not possible in my opinion), I do not promise that changing the camera will help something.

5. Look after the original disassembly camera. Search on local auction sites. Do not buy the camera on Aliexpress because you will get the cheapest replacement part there. Even the substitutes have the Apple logo, but of poor graphics quality! Therefore, if you want your front camera to work, try to get the original part. The price of original part is around $ 10 - $ 50.

6. Get the right tools for your phone. You will need: screwdrivers (pentalobe, tri-point Y000 and Phillips), suction cup and spudger. In addition, if you want to remain waterproof, a screen tape will be useful.

However, if you are not good at manual work, go to a technician! Wrong screws can kill your phone's motherboard!

A guide on how to replace the front camera can be found here: https://www.ifixit.com/Guide/iPhone+7+Plus+Front+Camera+and+Sensor+Cable+Replacement/95688

7. No need to restore the phone after replacement front camera.


If you found this post helpful, click "Helpful"

268 replies

May 23, 2020 1:15 AM in response to Kobe14

after updating my Ios 13.4.1 im also having issues regarding my front camera, when i take a selfie photo without flash it is not seen or save in the photos app, then it begin to crash and force close itself. But when i take selfie with flash on it works perfectly fine, and also burst shots it works and save instantly in the photo app. Third party apps like facebook messenger instagram snapchat, may front camera works fine. Can please anyone recommend what to do or how to fix this? I tried already the reset all settings, reboot, and even updated to the latest version of 13.5 but nothing change i still having this issue.

Jul 14, 2020 9:09 PM in response to janiyah166

I've finally solved the problem!


I restored the iPhone 7 Plus with all available iOS versions (13.5, 13.5.1, 14beta1, 14beta2) and no version helped. It was just a waste of time! Apple will probably never fix this problem! Accept that a software update will not help.

I found a way to solve this problem.


First of all, I checked with 3uTools that I had the front camera replaced with a Chinese non-original camera! Apple has killed Chinese replacements parts and to solve the problem you need to replace your front camera with the original part from disassembly!


Step by step list of how to deal with the problem:


1. Install 3uTools (Windows only).

2. Connect iPhone to the computer via cable.

3. On the "iDevice" tab, click "View Verification Report".

4. If the front camera has a different serial number than the one assigned to the motherboard, the program will show the information in red "Front camera may be changed". This means, no less, that in your phone camera has been replaced with a non-original part. Replace the front camera with the original one from the disassembly. However, if the program shows the information in green "Normal" (although this is not possible in my opinion), I do not promise that changing the camera will help something.

5. Look after the original disassembly camera. Search on local auction sites. Do not buy the camera on Aliexpress because you will get the cheapest replacement part there. Even the substitutes have the Apple logo, but of poor graphics quality! Therefore, if you want your front camera to work, try to get the original part. The price of original part is around $ 10 - $ 50.

6. Get the right tools for your phone. You will need: screwdrivers (pentalobe, tri-point Y000 and Phillips), suction cup and spudger. In addition, if you want to remain waterproof, a screen tape will be useful.

However, if you are not good at manual work, go to a technician! Wrong screws can kill your phone's motherboard!

A guide on how to replace the front camera can be found here: https://www.ifixit.com/Guide/iPhone+7+Plus+Front+Camera+and+Sensor+Cable+Replacement/95688

7. No need to restore the phone after replacement front camera.


If you found this post helpful, click "Helpful"

Sep 10, 2020 3:53 AM in response to Kobe14

I had exactly the same issue after my iPhone 8 upgraded to ios 13.5.1.

The morning after the upgrade the front camera would not work.

Nothing I tried made any difference.

A few weeks later my iPhone upgraded to ios 13.6 - camera still not working

Last night my iphone upgraded to ios 13.6.1 - camera is now working !


Apple - THIS IS NOT A COINCIDENCE !! If you are aware of your upgrades causing these issues you should ACKNOWLEDGE this, instead of staying silent!!


And the facility to rollback a software upgrade should be available, but then of course we would know for sure that the problem is being caused by the upgrade....



Oct 22, 2020 9:22 AM in response to nicholebryson

For disabled people I paste the solution post from page 14:


I've finally solved the problem!


I restored the iPhone 7 Plus with all available iOS versions (13.5, 13.5.1, 14beta1, 14beta2) and no version helped. It was just a waste of time! Apple will probably never fix this problem! Accept that a software update will not help.

I found a way to solve this problem.


First of all, I checked with 3uTools that I had the front camera replaced with a Chinese non-original camera! Apple has killed Chinese replacements parts and to solve the problem you need to replace your front camera with the original part from disassembly!


Step by step list of how to deal with the problem:


1. Install 3uTools (Windows only).

2. Connect iPhone to the computer via cable.

3. On the "iDevice" tab, click "View Verification Report".

4. If the front camera has a different serial number than the one assigned to the motherboard, the program will show the information in red "Front camera may be changed". This means, no less, that in your phone camera has been replaced with a non-original part. Replace the front camera with the original one from the disassembly. However, if the program shows the information in green "Normal" (although this is not possible in my opinion), I do not promise that changing the camera will help something.

5. Look after the original disassembly camera. Search on local auction sites. Do not buy the camera on Aliexpress because you will get the cheapest replacement part there. Even the substitutes have the Apple logo, but of poor graphics quality! Therefore, if you want your front camera to work, try to get the original part. The price of original part is around $ 10 - $ 50.

6. Get the right tools for your phone. You will need: screwdrivers (pentalobe, tri-point Y000 and Phillips), suction cup and spudger. In addition, if you want to remain waterproof, a screen tape will be useful.

However, if you are not good at manual work, go to a technician! Wrong screws can kill your phone's motherboard!

A guide on how to replace the front camera can be found here: https://www.ifixit.com/Guide/iPhone+7+Plus+Front+Camera+and+Sensor+Cable+Replacement/95688

7. No need to restore the phone after replacement front camera.


If you found this post helpful, click "Helpful"

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Front Camera not working after ios 13.4.1 update

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