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Message threads only go back a day. Did not delete.

Some message threads that used to go back months, all of a sudden only go back a day. Did not delete anything, the earlier messages in the conversation just disappeared. Can I retrieve them?

Posted on Apr 17, 2020 9:10 AM

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Posted on Apr 17, 2020 9:37 AM

If you were syncing Messages with iCloud and they deleted, they can't be recovered. If you weren't syncing Messages with iCloud, do you have a backup you can restore from? Restoring from a backup erases all data currently on your device. Any data newer than when the backup was made will be erased. A restore is an all or nothing restore. You can't access a backup and only restore certain files.


Backup - Restore your device from an iCloud or iTunes backup.    

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Question marked as Best reply

Apr 17, 2020 9:37 AM in response to marcellofromwoodstock

If you were syncing Messages with iCloud and they deleted, they can't be recovered. If you weren't syncing Messages with iCloud, do you have a backup you can restore from? Restoring from a backup erases all data currently on your device. Any data newer than when the backup was made will be erased. A restore is an all or nothing restore. You can't access a backup and only restore certain files.


Backup - Restore your device from an iCloud or iTunes backup.    

Message threads only go back a day. Did not delete.

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