MacBook Pro 15" macOS Catalina iMessage Activation Error

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MacBook Pro 15" macOS Catalina iMessage Activation Error

I am unable to activate iMessage. When I sign in using my Apple ID and PW, it gives an error: "Could not sign into iMessage. An error occurred during activation. Try again."

I have followed various instruction online, including restarting, turning iMessage off and on on my iPhone, reset my Apple ID PW, turned off keychain, and reset the RAM. I'm still getting the error message.

I'm connected to WiFi, and iMessage works on my iPhone 11 Pro Max.

MacBook Pro 15", macOS 10.15

Posted on Apr 17, 2020 9:09 AM

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Answer 1

Corrie84

Community Specialist

Apr 18, 2020 3:40 PM in response to NateBP

Hello NateBP,

I understand you're unable to sign into iMessage on your Mac. I have some information I'd like to give you that should help.

Take a look at this support article: If you can't sign in to your iMessage account or FaceTime on your Mac. That article is designed to help resolve the exact type of issue you're experiencing. Try those steps out and see if you're able to get iMessage activated. If you still aren't able to activate, reach out to Apple Support next: Contact Apple Support.

Thanks for using Apple Support Communities.

Take care.

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MacBook Pro 15" macOS Catalina iMessage Activation Error

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