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User profile for user: AnneCroweF
AnneCroweF Author
User level: Level 1
17 points

Entering passcode when voice over is on

I can’t get my iPhone 7 to accept the password. It’s in voiceover mode and I need to enter the password to use Siri. I do have the correct password, it just is not registering on the screen

iPhone 7 Plus

Posted on Apr 17, 2020 9:52 AM

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User profile for user: Teddy_B
Teddy_B
User level: Community Specialist

Posted on Apr 18, 2020 4:25 PM

Hello, AnneCroweF.


I understand that due to VoiceOver beign enabled, you are unable to unlock your iPhone. Having been in this exact situation, I am particularly excited to pass this information on to you.


To get around this, we’ll need Siri's help. Using, "Hey, Siri" or using the Side button to enable Siri, ask Siri to "disable VoiceOver." Then, you can input your passcode as you would normally. You can also try triple clicking the Side button.


Use Siri on all your Apple devices


How to navigate your iPhone with VoiceOver


I hope this helps!


Be Well.

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Question marked as Top-ranking reply
User profile for user: Teddy_B
Teddy_B
User level: Community Specialist

Apr 18, 2020 4:25 PM in response to AnneCroweF

Hello, AnneCroweF.


I understand that due to VoiceOver beign enabled, you are unable to unlock your iPhone. Having been in this exact situation, I am particularly excited to pass this information on to you.


To get around this, we’ll need Siri's help. Using, "Hey, Siri" or using the Side button to enable Siri, ask Siri to "disable VoiceOver." Then, you can input your passcode as you would normally. You can also try triple clicking the Side button.


Use Siri on all your Apple devices


How to navigate your iPhone with VoiceOver


I hope this helps!


Be Well.

Reply
User profile for user: AnneCroweF
AnneCroweF Author
User level: Level 1
17 points

Apr 19, 2020 5:03 AM in response to Teddy_B

Just thought I’d add that I’m nit quite sure what actually worked as I kept trying lots of things. But the main problem was that when I was trying Siri I was told that I needed to enter my password to activate Siri. I think it might have been that I tapped the screen itself 2or3 times and then was able to enter password. Then again it could have been side button. Sorry I’m not certain but thanks for the help. We got there somehow

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Entering passcode when voice over is on

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