I changed my Apple ID email, everything on my phone works well but not on my Macbook

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Level 1

8 points

I changed my Apple ID email, everything on my phone works well but not on my Macbook

Advanced apology if this is unclear or if I'm missing key info.

A few months ago I changed my apple ID email and password. I haven't been able to update it on my Mac. It's causing problems because I can't update things like adobe because my Mac is still connected to my last apple ID which is no longer valid.

I can't figure out how to change my apple id on my computer to my current one. I only have the option to change my password of my last apple id (which I've tried to do to see if I can still just use that, but of course, it says it's invalid).

Any help would be appreciated.

MacBook Air 13", OS X 10.11

Posted on Apr 17, 2020 12:40 PM

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Answer 1

Best reply

Eric Root

Level 10

684,189 points

Apr 17, 2020 1:49 PM in response to Ciara913

You will need to do that. They should sync back when you sign back in. You can make a copy just to have a backup.

Towards the end of the article are instructions for getting the files back on your computer.

Desktop and Documents files to iCloud Drive.

Archive or make copies of your iCloud data.

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Answer 2

Ciara913 Author

Level 1

8 points

Apr 17, 2020 1:01 PM in response to Eric Root

Hey thanks for that link.

Yes, and my mac shows that it is linked to my current apple id on the apple website.

I'm not sure where my disconnect is. When i go to my system preferences I see my old apple id information and I'm unable to update it.

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Answer 3

Ciara913 Author

Level 1

8 points

Apr 17, 2020 1:51 PM in response to Eric Root

So here's what my system preferences look like. The email is my old email and I can enter a password for it. If I sign out it says I need to turn of iCloud drive, all documents stored will be deleted. Do I need to do this?

[Image Edited by Moderator to Remove Personal Information]

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