Apple Event: May 7th at 7 am PT
A couple of years ago I changed my Apple ID to my current email address. This is reflected on my iPhone when I go to iCloud, but when I go to the iCloud account on my old MAC, it has my OLD email address as the ID and it's asking for my password, which isn't valid any longer. I need to clean this up so that I can attempt to update the OS on my MAC.
Any ideas?
If it is the same Apple ID with a changed email address, have you tried using the current password? If it is 2 different IDs, enter the Apple (iCloud) ID and click Forgot Password.
Did you try the current password?
If necessary, contact Apple ID Support. Based on multiple posts I have read, they may not be willing to help. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
Did you use this document after the change? What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071
I went to the OLD Apple ID and chose Forgot Password but it tells me the old ID is no longer valid.
Changed Apple ID and now iCould on Mac does not match iCloud on iPhone
