5831 screen recording error on iPhone

Hello lina270,

Thanks for using the Apple Support Communities! I understand you are getting an error when you try to record your screen. I'm happy to help you find some information.

If the screen recording did not save, there is not a way to retrieve it. I would suggest you restart your iPhone and test it again. Here is a link to help you:

Restart your iPhone

If you have any issues after reviewing the link, please let me know. Also, can you tell me how long you have had this issue? Is it happening constantly, or sporadically? Does this happen while using a particular app?

Have a good day!

I have the same issue. And it has repeatedly happening even after restarting my phone several times. I was using WhatsApp while recording the video. I've tried even without opening any apps, but just the home page screens, but videos aren't getting saved even though I have enough space on phone storage.

Let me know what's going wrong, or let me know how to send the report to Apple care?

I have the same issue. And its happen everytime after mu iphone X rebooted.

This just happened to me too, my phone keeps overheating as well. This iPhone X is garbage lol