Word found unreadable content...

I am receiving the above message when I try to open a Word document. The file type is .docx


The full message is "Word found unreadable content in "(file name).docx". Do you want to recover the contents of this document? If you trust the source of this document, click Yes."


Clicking yes results in this message: "Word experienced an error trying to open the file.

Try these suggestions.

* Check the file permissions for the document or drive.

* Make sure there is sufficient free memory and disk space.

* Open the file with the Text Recovery converter."


I tried all but the last option because I don't know what that is.


Any ideas? Thanks

iMac 27" 5K, macOS 10.15

Posted on Apr 17, 2020 2:19 PM

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11 replies

Jun 1, 2020 9:52 AM in response to MonDan1171

The best solution was to open Time Machine to select the most recent version of the document that opened. It did not include the most recent few pages I created but I was able to reproduce those fairly easily.


Since the document is essentially a book of exercises for a class I teach, I saved each page as an individual pdf document and then dragged each one into a master pdf. If I did this again I would reduce the file size of some of the individuals because the master is quite large (733MB). Thankfully, I can get away with a large file size for this project. Just something to be aware of.

Jun 1, 2020 10:51 AM in response to HenryMac

You can reduce the PDF file size by using the Quartz Filter menu when saving the PDF from Preview:



ADDEMDUM: website obsolete.


With the highlighted filter I was able to reduce a 568 MB pdf file to 30 MB.


The file is named Reduce to 150 dpi average quality - STANDARD COMPRESSION.qfilter. Here's the content of the file:


<?xml version="1.0" encoding="UTF-8"?>

<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">

<plist version="1.0">

<dict>

<key>Domains</key>

<dict>

<key>Applications</key>

<true/>

<key>Printing</key>

<true/>

</dict>

<key>FilterData</key>

<dict>

<key>ColorSettings</key>

<dict>

<key>ImageSettings</key>

<dict>

<key>Compression Quality</key>

<real>0.0</real>

<key>ImageCompression</key>

<string>ImageJPEGCompress</string>

<key>ImageScaleSettings</key>

<dict>

<key>ImageResolution</key>

<integer>150</integer>

<key>ImageScaleFactor</key>

<real>0.0</real>

<key>ImageScaleInterpolate</key>

<integer>3</integer>

<key>ImageSizeMax</key>

<integer>0</integer>

<key>ImageSizeMin</key>

<integer>0</integer>

</dict>

<key>MonoImageScaleSettings</key>

<dict>

<key>ImageResolution</key>

<integer>150</integer>

<key>ImageScaleFactor</key>

<real>0.0</real>

<key>ImageScaleInterpolate</key>

<integer>3</integer>

<key>ImageSizeMax</key>

<integer>0</integer>

<key>ImageSizeMin</key>

<integer>0</integer>

</dict>

</dict>

</dict>

</dict>

<key>FilterType</key>

<integer>1</integer>

<key>Name</key>

<string>Reduce to 150 dpi average quality - STANDARD COMPRESSION</string>

</dict>

</plist>



Modify PDF files with Quartz filters in ColorSync Utility on Mac - Apple Support

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