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Hello

I got me this new phone from A family members and they didn’t log out of there iCloud so because of that I cant log in to my iCloud account because it keeps telling me to answer the other person password can anyone help me with this situation thanks

iPhone XR, iOS 13

Posted on Apr 17, 2020 4:31 PM

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Posted on Apr 17, 2020 4:41 PM

Work with your family member to perform the steps in the following: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

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