Computer is both autherized and unautherized

I purchased an album from the store and downloaded it. Once complete it let me play all the songs but one and said I wasn't an autherized user. I've tried updating iTunes, deauthorizing my computer and reauthorizing, and have restarted iTunes several times without change.

Help?!

Windows, Windows 10

Posted on Apr 17, 2020 9:10 PM

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1 reply

Eric Root

Level 10

685,245 points

Apr 18, 2020 8:51 AM in response to Mrs_Jaw

contact iTunes Support.

iTunes Store - Contact Us - Official Apple Support.

iTunes Support – world wide

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Computer is both autherized and unautherized

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