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cant download any apps under high sierra they all say i need to update to catalina however my mac doesnt seem to support catalina.. what do i do to get catalina ????

cant download any apps under high sierra they all say i need to update to catalina however my mac doesnt seem to support catalina.. what do i do to get catalina ???? and use the App Store again ???

iMac 21.5", macOS 10.12

Posted on Apr 17, 2020 10:52 PM

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Question marked as Best reply

Posted on Apr 18, 2020 12:20 AM

The model and year of your Mac will determine which macOS you can upgrade to,

please use Safari to access the following links, See Section 1 for mac compatibility,


How to upgrade to macOS Catalina – Apple Support

How to upgrade to macOS Mojave - Apple Support


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If you are considering upgrading to Catalina be warned that it does not support 32bit apps.

Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,

some updates may be free, some may be paid. Use this app to discover which apps you have

are 32bit, https://www.stclairsoft.com/Go64/. Once the list has been created you can then

contact the developers of the apps to see if they provide 64bit updates. 





3 replies
Question marked as Best reply

Apr 18, 2020 12:20 AM in response to rvdevg

The model and year of your Mac will determine which macOS you can upgrade to,

please use Safari to access the following links, See Section 1 for mac compatibility,


How to upgrade to macOS Catalina – Apple Support

How to upgrade to macOS Mojave - Apple Support


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If you are considering upgrading to Catalina be warned that it does not support 32bit apps.

Your Mac is probably running 32bit apps and these will need to be updated to 64bit apps,

some updates may be free, some may be paid. Use this app to discover which apps you have

are 32bit, https://www.stclairsoft.com/Go64/. Once the list has been created you can then

contact the developers of the apps to see if they provide 64bit updates. 





Apr 17, 2020 11:02 PM in response to rvdevg

It isn't clear what system you're on - if your Mac was purchased in the last 7 or 8 years you should be good to go. If it's older than that, then it may be you don't have an option outside of upgrading your machine.


Ultimately, the starting point is here:


https://support.apple.com/en-us/HT201475


it lists the system compatibilities (i.e. if your machine can run Catalina), along with instructions on how to get it.

Apr 18, 2020 12:38 AM in response to rvdevg

Hi, I am a former AppleCare certified technician. I’ve run into the same issue with my iMac 21.5” (mid 2011). Unfortunately for the iMacs with DVD Superdrives, High Sierra is the end of the road. I should have upgraded to a 2017 model when those came out, but was impeded by poor finances at the time. Now that I’ve recovered, I am eagerly awaiting the fall lineup announcements and will be purchasing a 2020 iMac if and when they become available (otherwise I’ll get a 2019 iMac in that same timeframe).


The exact reason why you won’t be able to upgrade the software on your computer is because of Metal. Not the metal that the body of your iMac is made of, but the graphics API that your video card supports. MacOS 10.14 and above requires that your graphics card supports Metal.

cant download any apps under high sierra they all say i need to update to catalina however my mac doesnt seem to support catalina.. what do i do to get catalina ????

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