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Problem in my FaceTime

hello 

good morning 

ihave bought iphone 11 about 3 days ago

my model num is MWN72CH/A

but i can’t use facetime Audio with my 

phone

and i can’t active facetime audio in this phone

i have only video facetime

can you help me about this problem plz

look at the pic

idon’t have voice facetime in my phone 😔


[Image Edited by Moderator to Remove Personal Information]


Posted on Apr 18, 2020 3:19 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2020 3:39 PM

I am.


see the note below:


FaceTime Audio is not supported in China mainland.

Group FaceTime is not supported in China mainland.

eSIM is not supported in China mainland.“


From: Wireless carrier support and features for iPhone in Asia-Pacific - Apple Support

8 replies

Problem in my FaceTime

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