Mac Book pro 16 crashing

Every time I open my macbook I get the message ( You computer restarted because of a problem )


panic(cpu 0 caller 0xffffff801d491b2c): Sleep transition timed out after 180 seconds while notifying clients about upcoming system capability changes. Suspected bundle: com.apple.iokit.IOGraphicsFamily. Thread 0x74.


I have tried a fresh install with the same problem. Any ideas?

MacBook Pro 16", macOS 10.15

Posted on Apr 18, 2020 5:25 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 19, 2020 8:10 AM

Had the same problem


Status here

My GPU Panic sleep problem is still solved. I have since installed my video-rendering tools, my developer tools, all my other stuff.

My energy saving stuff is back to normal.

Having it gooing to sleep on power, on batteries

Running 10.15.4


Solution for me was

My brand new macbook pro 16 (Shipped 2. april 2020) also restarted (crashed) over nigth - actually it crashed (Kernel Panic GPU) everytime it went to sleep mode. I had nothing installed except default OSX with updates.


Solution details

  1. Reset: Pram & NVRAM (still crashed)
  2. Reset: SMC (still crashed)
  3. Internet Recovery Command+Option+R (when booting) (Crashed under installation, but continued afterwards)
  4. Disabled "Prevent computer from sleeping automatically when the display is off." & "PowerNap.." in Energy Saver settings (Problems disappeared)
  5. Two days later I enabled "Prevent computer from sleeping...." and "Powernap..." again (Still no problems)


I don't know if step 1-3 is necessary, but I think so.


So a macbook pro 16 that I almost returned, is now working perfectly - and I'm very happy:-)


Similar questions

47 replies

May 25, 2020 12:37 PM in response to Jafra83

I am having same problem.


panic(cpu 2 caller 0xffffff8003a91b2c): Sleep transition timed out after 180 seconds while notifying clients about upcoming system capability changes. Suspected bundle: com.apple.iokit.IOGraphicsFamily. Thread 0x74.

Backtracing specified thread

Backtrace (CPU 2), Frame : Return Address

0xffffff83adc33900 : 0xffffff80034471e8 

0xffffffa3e865b920 : 0xffffff80033433f1 

0xffffffa3e865b990 : 0xffffff8003341c2f 

0xffffffa3e865b9e0 : 0xffffff80034442e9 

0xffffffa3e865ba20 : 0xffffff8003443b4b 

0xffffffa3e865ba50 : 0xffffff7f86f9eced 

0xffffffa3e865ba80 : 0xffffff7f86fb7f75 

0xffffffa3e865ba90 : 0xffffff8003a2ff59 

0xffffffa3e865baf0 : 0xffffff7f875e2602 

0xffffffa3e865bb30 : 0xffffff7f86fac3a6 

0xffffffa3e865bbb0 : 0xffffff7f86fa78eb 

0xffffffa3e865bc50 : 0xffffff8003a020cf 

0xffffffa3e865bcc0 : 0xffffff8003a1a770 

0xffffffa3e865bd60 : 0xffffff8003a028b9 

0xffffffa3e865bdb0 : 0xffffff8003a17e1b 

0xffffffa3e865be50 : 0xffffff8003a14294 

0xffffffa3e865bea0 : 0xffffff8003a11d40 

0xffffffa3e865bef0 : 0xffffff8003a11bd9 

0xffffffa3e865bf30 : 0xffffff8003a2d43e 

0xffffffa3e865bf70 : 0xffffff8003a2ca36 

0xffffffa3e865bfa0 : 0xffffff80032c713e 

May 25, 2020 1:42 PM in response to Grant Bennet-Alder

If i just got this macbook on monday and apple support has told me to issue a return and refund if it continues, do I go through with the return or are you positive its software and will be fixed?


My main concern is that when it restarts while I am away, it gets stuck somewhere in the loading process and is burning hot by the time I get to it and that is more concerning than a small disk startup issue...

Apr 26, 2020 10:15 AM in response to kristof461

I have had no crashes for 12 days with the original power savings options.


I have had one report in another thread, where a guy could reproduce the problem (I think he only did step 4 and 5 (disabled/enabled power nap)). He reproduced restart by forcing his MacBook Pro 16 to do a lot of work under sleeping (power napping). He forced a big resync of photo library from iCloud.


I have tried but no restart yet. Will try again tonight.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac Book pro 16 crashing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.