Mac Book pro 16 crashing

Safe Mode is called Safe Mode because it does not damage or change ANYTHING. It is SAFE.

Hold shift at startup, and your computer will start to boot up, then spend five minutes doing a disk directory check, then demand your userid and password to proceed. ONLY a minimal set of Apple-only extensions are loaded, and defaults are assumed for everything. Screen re-draw will be wonky and slow, but ultimately correct.

Things that work OK in Safe Mode, but not in regular mode are caused by "something you added".

I know Safe mode but I am wondering if it works in this case. I only don't know if I can but my Mac sleep in this mode. If yes I will try and check what happen. No kernel panic means soft issue related to something I added.

Especially that I found this in my kernel report:

loaded kexts:

com.parallels.kext.netbridge14.1.3 45485

com.parallels.kext.hypervisor14.1.3 45485

com.parallels.kext.vnic14.1.3 45485

Maybe Parallels causes problems. I don't know. after disable power nap and Prevent computer from sleeping automatically when the display is off everything is fine. I can live with that. No brainer as long as issue won't become more and more problematic.

Till Friday I can return my MBP. On the other hand I am worried that I can receive even worst machine with kernel panic during work or problematic Touch Bar

Send it back. Apple isn’t having a problem with a huge percentage of the computers, just a small number. The chances of getting another bad one are slim, and if you do, return that one as well. Some have had success with various fixes; if you don’t, return it.

You know I’ve had success with of the fixes. So you told about return but on the other hand if fixes work keep it.

If it is hardware issue I will return even tomorrow. If it is software it doesn’t matter if it is new or used machine. Bug can appear every time you install new system or update. That’s how it works. People may return their machine and tell “hey the new one works well” but still it could be related to soft. New machine means same soft but different installation process maybe without bug

At the end I returned my MBP16 and order the next one. I started to have problem with Touch ID. I don’t know why. At first I thought it is related to time machine. Sounds strange but I had a problem with backup. It takes so long. I tried to do something but at the end I was unable to create backup at all. During this I had one freeze and two times Touch ID failure. Reset smc works but it was frustrating. Moreover after clean install again no responding Touch ID. Probably another soft issue but that was to much for me

I am having same problem.

panic(cpu 2 caller 0xffffff8003a91b2c): Sleep transition timed out after 180 seconds while notifying clients about upcoming system capability changes. Suspected bundle: com.apple.iokit.IOGraphicsFamily. Thread 0x74.

Backtracing specified thread

Backtrace (CPU 2), Frame : Return Address

0xffffff83adc33900 : 0xffffff80034471e8 

0xffffffa3e865b920 : 0xffffff80033433f1 

0xffffffa3e865b990 : 0xffffff8003341c2f 

0xffffffa3e865b9e0 : 0xffffff80034442e9 

0xffffffa3e865ba20 : 0xffffff8003443b4b 

0xffffffa3e865ba50 : 0xffffff7f86f9eced 

0xffffffa3e865ba80 : 0xffffff7f86fb7f75 

0xffffffa3e865ba90 : 0xffffff8003a2ff59 

0xffffffa3e865baf0 : 0xffffff7f875e2602 

0xffffffa3e865bb30 : 0xffffff7f86fac3a6 

0xffffffa3e865bbb0 : 0xffffff7f86fa78eb 

0xffffffa3e865bc50 : 0xffffff8003a020cf 

0xffffffa3e865bcc0 : 0xffffff8003a1a770 

0xffffffa3e865bd60 : 0xffffff8003a028b9 

0xffffffa3e865bdb0 : 0xffffff8003a17e1b 

0xffffffa3e865be50 : 0xffffff8003a14294 

0xffffffa3e865bea0 : 0xffffff8003a11d40 

0xffffffa3e865bef0 : 0xffffff8003a11bd9 

0xffffffa3e865bf30 : 0xffffff8003a2d43e 

0xffffffa3e865bf70 : 0xffffff8003a2ca36 

0xffffffa3e865bfa0 : 0xffffff80032c713e 

If i just got this macbook on monday and apple support has told me to issue a return and refund if it continues, do I go through with the return or are you positive its software and will be fixed?

My main concern is that when it restarts while I am away, it gets stuck somewhere in the loading process and is burning hot by the time I get to it and that is more concerning than a small disk startup issue...

Try the work-around first. They should have given you that when you spoke with them.

If that does not work, you likely have an underlying Hardware problem, in just your sample of the product, so move on to the Return process.

"All I had to do was disable "PowerNap" to Prevent computer from sleeping automatically when the display is off. (Problems disappeared)."

There's already a setting in Energy Saver that does that.

It looks like it cloud be real solution. It showed also in other threads. Can you tell me if return to old settings works?

Same problem here. I will try energy saver solution but still I am not sure if it works. I want to post report but it is too long.

So did you turn on power nap?

I’ve made step 1,2 and 4,5. I restored from time machine backup so I don’t think any recovery or new install make a difference. I need my backup.