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Catalina upgrade

My macbook pro 2019, notified me to upgrade OS Catalina and after clicking the software update my computer was stuck on loading the white bar with a black screen, i decided to force restart after 5hours of waiting... i open again and still the white bar is loading for several hours and again it was stuck.. i need advise what is best way to solve this issue, i have important files to recover, im disappointed to this upgrade i might lost my projects..

Posted on Apr 18, 2020 8:58 PM

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Question marked as Top-ranking reply

Posted on Apr 19, 2020 8:40 AM

alfe224 wrote:

My macbook pro 2019, notified me to upgrade OS Catalina and after clicking the software update my computer was stuck on loading the white bar with a black screen, i decided to force restart after 5hours of waiting... i open again and still the white bar is loading for several hours and again it was stuck.. i need advise what is best way to solve this issue, i have important files to recover, im disappointed to this upgrade i might lost my projects..



Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login


To upgrade to Catalina download https://itunes.apple.com/us/app/macos-catalina/id1466841314?mt=12&l=en-us


if this is just the update you are asking about , then Combo update macOS 10.15.4 https://support.apple.com/kb/DL2037?locale=en_US



1 reply
Question marked as Top-ranking reply

Apr 19, 2020 8:40 AM in response to alfe224

alfe224 wrote:

My macbook pro 2019, notified me to upgrade OS Catalina and after clicking the software update my computer was stuck on loading the white bar with a black screen, i decided to force restart after 5hours of waiting... i open again and still the white bar is loading for several hours and again it was stuck.. i need advise what is best way to solve this issue, i have important files to recover, im disappointed to this upgrade i might lost my projects..



Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login


To upgrade to Catalina download https://itunes.apple.com/us/app/macos-catalina/id1466841314?mt=12&l=en-us


if this is just the update you are asking about , then Combo update macOS 10.15.4 https://support.apple.com/kb/DL2037?locale=en_US



Catalina upgrade

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