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My back camera is black when trying to take a picture

What should I do if my back camera is black when trying to take a picture?

[Re-Titled by Moderator]

iPhone 8, iOS 13

Posted on Apr 18, 2020 10:34 PM

Top-ranking reply

Level 4

1,858 points

Posted on Apr 18, 2020 11:26 PM

Hello,

If the camera isn't working:

Remove any case or film that might block the camera. A metallic or magnetic case or camera attachment might interfere with the camera on your device.
Test the camera by trying to take a photo.
If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support for help with your iPhone, iPad, or iPod touch.
Restart your iPhone, iPad, or iPod touch.
Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button .

Let me know if you need anymore help :)

Thanks, EpicX

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