Black Photos in Camera Roll

Question

Level 1

28 points

Black Photos in Camera Roll

How do I restore the photos on my iPhone 7 that are showing up black? I have attempted to send the photos via iMessage, but because they aren’t loading, it displays an “error loading photo” message. I’m not able to edit the photos because they aren’t loading, so that isn’t an option. I have the photos backed up to iCloud but they are still black. I don’t have a Mac. What are some options I can consider to fix this and get my pictures loading properly. I have attached a few screenshots to show what’s going on

Posted on Apr 18, 2020 11:59 PM

Reply

Answer 1

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,906 points

Apr 19, 2020 12:01 AM in response to BreeHam

If your Photos and Videos are stored in iCloud and you share it before downloading the original then it may look blurry / black

Your photos and videos are stored on your device in their original, high-resolution version. This means that they use a lot of space on your iPhone, iPad, and iPod touch. With iCloud Photos, you can make more space available on your device and have your entire collection, everywhere you go.

Get started with iCloud Photos:

Tap Settings > [your name] > iCloud > Photos.
Turn on iCloud Photos.
Select Optimize iPhone Storage to save space on your device.

With Optimize Storage, smaller, space-saving photos and videos are kept on your device while all of your original, full-resolution versions are stored in iCloud. And as long as you have enough space in iCloud, you can store as many photos and videos as you want.

Reply