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My MBP got some Bluetooth problems

I can’t find Bluetooth on my MBP

MacBook Pro 15", macOS 10.13

Posted on Apr 19, 2020 3:17 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 19, 2020 4:04 AM

monfort129 wrote:

I can’t find Bluetooth on my MBP



Resolve Wi-Fi and Bluetooth issues caused by wireless interference

https://support.apple.com/en-us/HT201542




The basics would be:

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

and

Reset the SMC How to reset the SMC of your Mac – Apple Support


If no resolve—

Hold the Shift Option Keys and click open the BT icon in the Upper right menu bar>Debug>

Remove All Devices and Reset All Devices and Reset the BlueTooth Module

and test.


If still no resolve—

To trouble shoot further you can:

Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test will take a little longer as caches get rebuilt.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


Test ssue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 


If your Apple wireless mouse, keyboard, or trackpad isn't working

https://support.apple.com/en-us/HT204621

1 reply
Question marked as Top-ranking reply

Apr 19, 2020 4:04 AM in response to monfort129

monfort129 wrote:

I can’t find Bluetooth on my MBP



Resolve Wi-Fi and Bluetooth issues caused by wireless interference

https://support.apple.com/en-us/HT201542




The basics would be:

Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

and

Reset the SMC How to reset the SMC of your Mac – Apple Support


If no resolve—

Hold the Shift Option Keys and click open the BT icon in the Upper right menu bar>Debug>

Remove All Devices and Reset All Devices and Reset the BlueTooth Module

and test.


If still no resolve—

To trouble shoot further you can:

Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test will take a little longer as caches get rebuilt.

This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.


Test ssue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 


If your Apple wireless mouse, keyboard, or trackpad isn't working

https://support.apple.com/en-us/HT204621

My MBP got some Bluetooth problems

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