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cannot access internet with my phone since the last update

HOW TO RESOLVE MY INABILITY TO ACCESS THE INTERNET THRU WI-FI SINCE THE LAST UPDATE


iPhone 8 Plus, iOS 13

Posted on Apr 19, 2020 5:25 AM

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Posted on Apr 19, 2020 5:29 AM

See if this helps: https://support.apple.com/en-us/HT204051

3 replies

Apr 19, 2020 10:34 AM in response to kb1951

Did not resolve the issue. Have restarted everything and gone thru the list of recommended actions on the Apple HT204051 site. When attempting to get to my apple account with the phone I get a notice that verification of my password has failed. I cannot use Google search with the phone which states that I have no internet connection even though thru settings it says that I am connected on a variety of networks. My weather apps , gaming apps, ect. give me the same message. I can send and receive mail thru gmail. Have tried to reset my phone but that process requires the phone to give the Apple ID but when sent out is rejected.

cannot access internet with my phone since the last update

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