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Cannot access internet

For several weeks I have been unable to access the internet from my phone if I am not on wifi.

iPhone 8

Posted on Sep 24, 2022 11:54 AM

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Question marked as Best reply

Posted on Sep 24, 2022 12:01 PM

If Wi-Fi will not connect 

·      Reset the router to factory settings (menu or paper clip)

·      On iphone Settings, General, Transfer iphone or reset, reset, reset network settings

·      If you have a VPN you are strongly recommended to uninstall it and its profile in Settings, General, VPN and device management 

 do all three!

Here's some more steps you can try for Wi-Fi connection issues that may be helpful if your phone will not connect to WiFi

If your iPhone, iPad or iPod touch won't connect to a Wi-Fi network – Apple Support (UK)

 

 


1 reply
Question marked as Best reply

Sep 24, 2022 12:01 PM in response to Tnt1973

If Wi-Fi will not connect 

·      Reset the router to factory settings (menu or paper clip)

·      On iphone Settings, General, Transfer iphone or reset, reset, reset network settings

·      If you have a VPN you are strongly recommended to uninstall it and its profile in Settings, General, VPN and device management 

 do all three!

Here's some more steps you can try for Wi-Fi connection issues that may be helpful if your phone will not connect to WiFi

If your iPhone, iPad or iPod touch won't connect to a Wi-Fi network – Apple Support (UK)

 

 


Cannot access internet

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