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White squares on keyboard

does anyone know how to get rid of thes on the keyboard of my iPhone 11 Pro Max?


iPhone 11 Pro Max, iOS 13

Posted on Apr 19, 2020 6:45 AM

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Apr 21, 2020 8:06 AM in response to Jeh1295

Hello, Jeh1295.


Welcome to Apple Support Communities.


I understand that you have several white squares on the keyboard for your iPhone. I'd like to help. Are you using any third party keyboards? About the keyboards settings on your iPhone, iPad, and iPod touch If so, try removing the keyboard to see if that helps.


If you're not, does restarting your iPhone resolve the issue? Restart your iPhone


Are you able to still use those keys?


Does this appear with a specific app or all apps? Like iMessage or email?


What's your current iOS version? Go to Settings > General > About to find it.


Keep me updated.


Cheers!

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May 7, 2020 7:10 AM in response to Amber_Gold

I have an XS Max, same issue. My google news feed stopped providing a feed, so I deleted the app and reinstalled. The feed still didn’t work, I then did another hard reset to find these white tiles over the backspace and keyboard select buttons. I’ve done multiple resets, but they’re still there, nothing has worked.

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Apr 28, 2020 9:01 AM in response to cp from OH

I have the same problem, squares come and goes specially when I use the Spanish keyboard. Happened since the last update. Reset phone, close app, only in iMessage is the display. Sometimes one place, then it shows like the screen on top. The keyboard works fine, so far. Lets see.

Fabian.

iPhone 8, latest update.

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May 1, 2020 12:49 PM in response to cp from OH

I got the same problem and I restarted and then the white squares went but my WhatsApp keyboard, the ‘return’ button is gray and it doesn’t work. This has only happened in my WhatsApp keyboard and in other keyboards it’s working. I have an iPhone 7+ With iOS 13.4.1

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May 11, 2020 7:36 PM in response to Jeh1295

I have finally eliminated the white rectangles for good. You need to go into Settings-General-Keyboard and remove the Emoji keyboard, then power down your phone and restart it. You'll notice the white rectangles (or wavy bars) have disappeared from the Messages keyboard on the screen. You can then add the Emoji Keyboard back in via Settings-General-Keyboard.

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May 29, 2020 12:35 AM in response to Mr. De

Hi there, I’m getting this same issue since I updated my iPhone XS to 13.5!.

I've noticed it happens when I’m on certain websites and using the keyboard to put details in etc ...

I have tried Resetting and all that but they just come back after a while!.

is there any permanent fix or will I have to wait for a iOS update?!.

thank you.

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White squares on keyboard

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