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White squares on keyboard

does anyone know how to get rid of thes on the keyboard of my iPhone 11 Pro Max?


iPhone 11 Pro Max, iOS 13

Posted on Apr 19, 2020 6:45 AM

Reply
35 replies

Apr 21, 2020 8:06 AM in response to Jeh1295

Hello, Jeh1295.


Welcome to Apple Support Communities.


I understand that you have several white squares on the keyboard for your iPhone. I'd like to help. Are you using any third party keyboards? About the keyboards settings on your iPhone, iPad, and iPod touch If so, try removing the keyboard to see if that helps.


If you're not, does restarting your iPhone resolve the issue? Restart your iPhone


Are you able to still use those keys?


Does this appear with a specific app or all apps? Like iMessage or email?


What's your current iOS version? Go to Settings > General > About to find it.


Keep me updated.


Cheers!

May 11, 2020 7:36 PM in response to Jeh1295

I have finally eliminated the white rectangles for good. You need to go into Settings-General-Keyboard and remove the Emoji keyboard, then power down your phone and restart it. You'll notice the white rectangles (or wavy bars) have disappeared from the Messages keyboard on the screen. You can then add the Emoji Keyboard back in via Settings-General-Keyboard.

White squares on keyboard

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