Newsroom Update

The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Disabled iPad Air 2, Forgotten Passcode, Offline, Deleted Backup!

What do I do with a disabled iPad Air 2, forgotten passcode, offline, and someone deleted back up to restore? iTunes doesn’t show the device either.

iPad Air 2 Wi-Fi, Cellular

Posted on Apr 19, 2020 8:21 AM

Reply
Question marked as Best reply

Posted on Apr 19, 2020 8:30 AM

If there is no backup, your data is gone. But use the directions in this link to get back into using your iPad --> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

3 replies

Disabled iPad Air 2, Forgotten Passcode, Offline, Deleted Backup!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.