Apple TV 2nd or 3rd gen
My Apple TV starts with splash screen (Apple) but goes black and then reboots??
wont start.
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My Apple TV starts with splash screen (Apple) but goes black and then reboots??
wont start.
You will need to restore. The process for doing so will be dependent on what model it is so best to verify that first.
Identify your Apple TV model - Apple Support
Restore your Apple TV - Apple Support
Be aware that if it persists that that the 2nd gen is classified as obsolete and no longer supported. The 3rd gen is discontinued, but still supported to some extent.
Thank you!
this worked Great! Apple support did not give me this option which is frustrating because it worked perfectly.
Thank you again!
I have confirmed it’s a 3rd gen model.
Please attempt to restore it per the directions provided.
Glad it worked.
Apple TV 2nd or 3rd gen