computer problems
my computer wont turn on even though its charged... and i need it for school
MacBook Air 13", macOS 10.12
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
my computer wont turn on even though its charged... and i need it for school
MacBook Air 13", macOS 10.12
Please force your Mac to shut down by pressing and holding its power button / Touch ID button for about ten seconds.
Then, release the button and attempt to power it up again in the usual manner.
If the display is still black with no signs of life, proceed with:
Read and follow each of it steps, all the way through and including Step 4, which directs you to:
If your Mac starts up to a blank screen
Read and follow each of its steps also, all the way through and including the end, which takes you to:
"If you still need help, please contact Apple Support."
That's all you or anyone else can do.
Please force your Mac to shut down by pressing and holding its power button / Touch ID button for about ten seconds.
Then, release the button and attempt to power it up again in the usual manner.
If the display is still black with no signs of life, proceed with:
Read and follow each of it steps, all the way through and including Step 4, which directs you to:
If your Mac starts up to a blank screen
Read and follow each of its steps also, all the way through and including the end, which takes you to:
"If you still need help, please contact Apple Support."
That's all you or anyone else can do.
Are there any indication lights anywhere on the computer lighting up? I believe there are 2 lights on the left side of the computer that should light up.
computer problems