Mail: show most recent messages at the top

__sebastian__ wrote:

I would like to have the most recent messages of a conversation displayed at the top. In "View", I have enabled the option "Organise by conversation" and chose to sort by date with the newest message on top. This works fine for the left-hand column where the emails are grouped by conversation, i.e. they appear chronologically sorted by date. However, in the conversation window on the right, emails appear unsorted and in seemingly arbitrary order. In "Preferences/Viewing", I have ticked both "Include related messages" and "Show most recent message at the top", but this doesn't seem to do anything. I have also tried "Mailbox/Rebuild" on every mailbox, but unfortunately that doesn't seem to fix the problem either.

Any ideas on how to fix this issue?

Verify your Mail>Preferences>Viewing

Hello __sebastian__,

I understand that you're trying to get the most recent messages of a conversation displayed at the top. I am happy to provide some information to you.

Show most recent message at the top:

Display the most recent message in a conversation first in the preview area. If deselected, the oldest message appears first.

You can find more information about changing your viewing preferences in this article: Change Viewing preferences in Mail on Mac

Let me know if that worked for you.

Thank you for using Apple Support Communities.

Take care!

__sebastian__ wrote:

Yes, these are precisely the options I have selected.

You can try the following—

If it is a corrupt plist you can try— quit the mail.app

and Delete the com.apple.mail.plist from Finder>Go>Go To Folder, copy and paste:

~/Library/Containers/com.apple.mail/Data/Library/Preferences/com.apple.mail.plist 

relaunch the mail.app and test. The plist will automatically rebuild itself.

if no change you can always Control click the deleted .plist in the Trash>Put Back

--------------------------------------------------

if no resolve continue...

Quit mail.

From the Finder>Go>Go to Folder, copy & Paste:

 ~/Library/Containers/com.apple.mail

Highlight all the contents in this folder. Place your mouse on the selection,

Then Control click (right-click) and choose "New Folder with Selection”. Do not move the new folder from this current location.

You can close the Finder window.

The next step will be to restart the Mac and test

After the computer is restarted, open the Mail.app> Preferences to see if it opens properly.

ref: step by step, including pics:

https://discussions.apple.com/thread/251147316?answerId=252188310022#252188310022