Apple sent me two oversized batteries in my mail-in repair box 🤔🤷‍♂️

Anything like this ever happen to anyone? I initiated a repair order for my MBP a couple days ago, and when I received my shipping box this morning inside it were two large 12V 18Ah batteries at about ten lbs each.


The lady on customer support was perplexed to say the least. She initiated a new repair order and said she’d have to get back to me on what to do with the batteries. 🤣

MacBook Pro 15", macOS 10.15

Posted on Apr 20, 2020 8:03 AM

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16 replies

Apr 20, 2020 10:34 AM in response to DjangoGreen

Not sure why Apple would be sending these to anyone though.


I rather doubt Apple sent them. A more plausible explanation is that the shipping company (UPS? USPS?) mangled a couple of boxes and attempted to match their former contents to their intended recipients.


At least Apple won't have to pay a lot to send you another empty box. The battery supplier on the other hand...

Apr 20, 2020 8:26 AM in response to DjangoGreen

The lady on customer support was perplexed to say the least.


Makes two of us. That has to be the most hilarious mix-up I've seen.


Those are good batteries, and shipping them back and forth isn't cheap. Hopefully they'll just let you keep them.


Meanwhile, someone somewhere with a couple worn out batteries just received an empty box with a prepaid shipping label. Problem solved!

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Apple sent me two oversized batteries in my mail-in repair box 🤔🤷‍♂️

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