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Airpods microphone not working

Having trouble reaching Apple support. Please help. Airpods (2nd gen) only few months old - worked perfectly until last week - all of a sudden microphones stopped working correctly. When on phone using airpods no one can hear me ... if I yell sometimes they Think they hear me but sounds from great distance & not desirable at all. I can hear fine btw.


*so far - tried carefully cleaning them, canceling them off Bluetooth then rebooting, updating iPhone software, and switching microphones from auto to diff ears.

thanks.

Posted on Apr 20, 2020 3:42 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 21, 2020 5:21 AM

Hello,

Hmm, the microphone could be jammed up with ear-wax. You might try cleaning them again:

How to clean your AirPods and EarPods

If no help, try a full reset:

Reset your AirPods

If still no help, see this:

AirPods Service and Repair

Good luck.

1 reply

Airpods microphone not working

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