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User profile for user: marla94
marla94 Author
User level: Level 1
4 points

no audio using video call

when I make a video call using messenger or google duo, I can not be heard

iPhone 6s, iOS 10

Posted on Apr 20, 2020 5:44 PM

Reply
Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
195,581 points

Posted on Apr 20, 2020 6:41 PM

marla94 Said:

"no audio using video call: when I make a video call using messenger or google duo, I can not be heard"

-------


Two Thoughts:

Accessibility and Google



  • View Microphone Accessibility:

On your iPhone, view the Privacy settings and see if some app (i.e. Google Duo) is trying to access the Microphone.

  1. Go to: Settings
  2. Tap: Privacy
  3. Tap: Microphone
  4. Enable: (The Application)
  5. Try this all one more.

Minimized Screenshot:


  • IMPORTANT: Ask on Google

Consider, asking your question on: Google Duo Help - Google Support. If you get a helpful answer on those forums, please spread the word.

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2 replies
Question marked as Top-ranking reply
User profile for user: TheLittles
TheLittles
User level: Level 10
195,581 points

Apr 20, 2020 6:41 PM in response to marla94

marla94 Said:

"no audio using video call: when I make a video call using messenger or google duo, I can not be heard"

-------


Two Thoughts:

Accessibility and Google



  • View Microphone Accessibility:

On your iPhone, view the Privacy settings and see if some app (i.e. Google Duo) is trying to access the Microphone.

  1. Go to: Settings
  2. Tap: Privacy
  3. Tap: Microphone
  4. Enable: (The Application)
  5. Try this all one more.

Minimized Screenshot:


  • IMPORTANT: Ask on Google

Consider, asking your question on: Google Duo Help - Google Support. If you get a helpful answer on those forums, please spread the word.

Reply
User profile for user: TheLittles
TheLittles
User level: Level 10
195,581 points

Apr 20, 2020 6:59 PM in response to marla94

marla94 Said:

"no audio using video call: when I make a video call using messenger or google duo, I can not be heard"

-------


A Few Things Found on Google Duo Help:


Trying this Search Queue: not hearing me on iPhone - search queue - Google Duo Help, a Few Links Popup:

Reply

no audio using video call

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