Question marked as Top-ranking reply User profile for user: SravanKrA SravanKrA Community+ 2024 User level: Level 10 413,818 points Apr 21, 2020 1:46 AM in response to ameenudeen60 Connect iPhone to Computer / MacSettings > Touch/Face ID & Passcode > USB Accessories > [Enable]Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple SupportIf unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple SupportUse genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...Troubleshoot —> Troubleshooting issues with iTunes for Windows - Apple CommunitySee how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...If you are experiencing an issue not listed here, contact support Show more Less Reply Link