I solved the problem

I just read a discussion about how to solve the problem of unchecking the Silence choices under Do Not Disturb. No one answered correctly. I found the answer.

iPhone 6s, iOS 13

Posted on Apr 20, 2020 6:25 PM

Reply
3 replies

Apr 20, 2020 6:42 PM in response to Mmidyett

The answer is:

Go to DO NOT DISTURB

After turning off the DND people were missing calls when the phone was locked. No one could figure out how to uncheck the options under SILENCE:

There were only two options:

ALWAYS or

WHILE IPHONE IS LOCKED

You could not uncheck both, it was either or.

Here’s what worked for me:

Scroll down to:

AUTO -REPLY TOa

click on: ALL CONTACTS then back to NO ONE

When you click back and scroll back up to SILENCE the green check will be gone!

*If the check is still there just repeat the process.

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I solved the problem

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