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User profile for user: KonaPuppy
KonaPuppy Author
User level: Level 1
8 points

Can't Download Apps

I can't dowload apps and I also cant put a credit card onto my account and I don't know whats up. can you please help me?

iPhone 6

Posted on Apr 20, 2020 9:33 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,117 points

Posted on Apr 21, 2020 12:18 PM

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support. See the Apple Support article below for contact information.   


iTunes Support – world wide        

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,117 points

Apr 21, 2020 9:33 AM in response to KonaPuppy

What happens when you try to add a credit card? Declined?


Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store. 


If necessary, contact iTunes Support. See the Apple Support article below for contact information.   


iTunes Support – world wide        


What happens when you try to download apps? Error message(s)? More information would help.

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Can't Download Apps

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