Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: KonaPuppy
KonaPuppy Author
User level: Level 1
8 points

Can't Download Apps

I can't dowload apps and I also cant put a credit card onto my account and I don't know whats up. can you please help me?

iPhone 6

Posted on Apr 20, 2020 9:33 PM

Reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,819 points

Posted on Apr 21, 2020 12:18 PM

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support. See the Apple Support article below for contact information.   


iTunes Support – world wide        

View in context

Similar questions

3 replies
User profile for user: Eric Root
Eric Root
User level: Level 10
684,819 points

Apr 21, 2020 9:33 AM in response to KonaPuppy

What happens when you try to add a credit card? Declined?


Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store. 


If necessary, contact iTunes Support. See the Apple Support article below for contact information.   


iTunes Support – world wide        


What happens when you try to download apps? Error message(s)? More information would help.

Reply

Can't Download Apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up