my ipad has the itunes logo and a charging cable
I did what it said,it said to hold down the top and the home button until the apple logo showed up and it isnt work what can i do?
iPad Air, iOS 12
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Hello,
Unfortunately you must now fully restore your iPad to factory settings.
Please refer to the following Apple Support documents.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support