Hi guys I forgot my security questions and when i try to rest the question he told
;Cannot Reset Security Questions
We don’t have sufficient information to reset your security questions.
note i have password and the email for the id.
iPhone 7, iOS 13
But also see If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485
If you are unable to answer you security questions successfully, note that Security and your Apple ID https://support.apple.com/en-us/HT201303 says “without proof of your identity via security questions and other carefully
selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.”
So if you are unable to answer you security questions successfully, we won't be able to help you with your problem unless you have an extenuating circumstance (e.g., you have the receipt for the purchase of a pertinent device with its serial number on it or you have a court order instructing Apple to assist in the provision of access to a decedent’s information from the deceased person's accounts). If you think you have an extenuating circumstance, even one not mentioned above, then
use the support options below to get help in solving your problem.
If pertinent, see How to request access to a deceased family member's Apple accounts https://support.apple.com/en-us/HT208510).
Get a call from Apple support to help solve your problem using this
link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.
But also see If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485
If you are unable to answer you security questions successfully, note that Security and your Apple ID https://support.apple.com/en-us/HT201303 says “without proof of your identity via security questions and other carefully
selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.”
So if you are unable to answer you security questions successfully, we won't be able to help you with your problem unless you have an extenuating circumstance (e.g., you have the receipt for the purchase of a pertinent device with its serial number on it or you have a court order instructing Apple to assist in the provision of access to a decedent’s information from the deceased person's accounts). If you think you have an extenuating circumstance, even one not mentioned above, then
use the support options below to get help in solving your problem.
If pertinent, see How to request access to a deceased family member's Apple accounts https://support.apple.com/en-us/HT208510).
Get a call from Apple support to help solve your problem using this
link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.
contact Apple ID Support. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
https://twitter.com/AppleSupport
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Security questions
