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Heartley Author

Level 1

6 points

Update Apple ID Settings

Hi, I have updated my Apple ID as no longer want to use the email that was associated with it. It's working on all my devices except my iPad. I am being asked to Update the Apple ID settings as some account services require me to sign in again. When I hit continue, the only option I am given is to put in the password for the old email, which is no longer valid. The iPad is recognised as connected to my new account when I login online.

Can any one help me to resolve this please?

iPad Air 2 Wi-Fi

Posted on Apr 21, 2020 2:58 AM

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Level 9

50,918 points

Posted on Apr 21, 2020 3:22 AM

Did you change your Apple ID. If yes, see What to do after you change your Apple ID or password

https://support.apple.com/en-us/HT204071

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Level 9

50,918 points

Apr 21, 2020 3:22 AM in response to Heartley

Did you change your Apple ID. If yes, see What to do after you change your Apple ID or password

https://support.apple.com/en-us/HT204071

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Heartley Author

Level 1

6 points

Apr 21, 2020 6:47 AM in response to donv_the_ghost

Thank you donv (The Ghost) not sure which part of all that info was the missing piece that worked but got there. Thank you very much, I appreciate you taking the time to help me out.

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Update Apple ID Settings

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