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Macbook pro will not play any videos

Hello,


I've recently had an issue where no videos on my macbook will play at all. This includes youtube on chrome or safari, external video websites AND videos downloaded on my laptop (quicktime or other video players won't play). I have restarted my laptop, which fixes the problem for about an hour, then the problem arises again. Please help!

MacBook Pro 13”, macOS 10.14

Posted on Apr 21, 2020 5:28 AM

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Question marked as Best reply

Posted on Apr 21, 2020 6:58 AM

Hi,

Resetting NVRAM could resolve the issue.

https://support.apple.com/en-us/HT204063


2 replies

Apr 22, 2020 1:33 PM in response to david_tans

The problem can arise due to many reasons

  1. It can be possible that you changed your browsers settings.
  2. Also you’ve installed some which are buggy.


Follow below listed steps to reset your browser. It may fix the problem


  1. Click on “Safari” located in the menu bar in the top left hand corner of the screen

2. Click on “Reset Safari...”

3. Place a checkmark beside all available options

4.Press the “Reset” button

5. Click on the Hard Drive icon located on the desktop

6. Browse to “Users > (Users Home) > Library > Safari folder”

7. Drag every file except “Bookmarks.plist” into the Trash

8.Browse to “User > (Users Home) > Library > Preferences”

9.Locate “com.apple.Safari.plist”, “com.apple.internetconfigpriv.plist” and “com.apple.internetconfig.plist” and drag them to the trash. NOTE: If “com.apple.internetconfigpriv.plist” does not exist, ignore it and just trash the other two files

10. Restart Safari

 


My other thoughts on your problem!! This error means that, the particular site has been blocked from accessing. I usually face this problem in company, as they have blocked several sites like Facebook Login, Youtube Login. we can only accesss mycoles employee login Still, to be sure, clear all history and cache of your browser, and try again. If the problem persists, check your system date and time, a wrong date and time can create problems for your browser to obtain security certificates.


 

Macbook pro will not play any videos

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